Terms & Conditions

Last updated: September 11, 2024

Please read these terms and conditions carefully before using Our Service.

Introduction

Travel Light India is a travel firm/tour operator that provides travel-related services, including tour packages, transportation, flight booking, bus booking, and accommodation.

Booking and Payment

  • Bookings are confirmed upon receipt of advance payment.

  • Payment terms: 40% deposit, balance due 5 days prior to departure.

  • Accepted payment methods: bank transfers and online payments.

  • Advance payment is non-refundable.

  • Payments are to be made in Indian Rupees (INR).

  • Service refers to the Website.

Cancellations and Refunds

  • Cancellation fees: 25% of total cost.

  • Refunds will be processed within 10 working days.

  • Cancellation notices must be received in writing at least 30 days prior to departure.

  • Refunds will be made in the original payment method.

  • For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.

Liability and Responsibility

  • Travel Light India is not liable for unforeseen circumstances, such as natural disasters or political unrest.

  • Customers are responsible for their own actions and safety during travel.

  • Customers must comply with local laws and regulations.

  • Customers must follow Travel Light India's instructions and guidelines.

Changes to Itinerary

  • Travel Light India reserves the right to modify itineraries due to unforeseen circumstances, such as force majeure or safety concerns.

  • Customers will be notified of changes and offered alternatives.

  • Travel Light India will obtain customer consent before making significant changes.

Dispute Resolution

  • Disputes will be resolved through mediation and arbitration in accordance with Indian law.

  • The venue for mediation and arbitration will be Alappuzha, Kerala, India.

Governing Law

  • These terms and conditions are governed by the laws of the Republic of India.

Contact Us

  • For any queries or concerns, please contact Travel Light India at:

    • - Email: bookings@tlightindia.com
    - Phone: +91-8714446971
    - Address: First floor Mundackal bldgs, Sanathanapuram P.O, Kalarcode, Alappuzha, Kerala, 688003
    - By visiting this page on our website: https://www.tlightindia.com/contact

Data Protection

  • Travel Light India will protect customer data in accordance with Indian data protection laws.

  • Customer data collected includes name, contact information, and travel preferences.